FAQ

 

I haven’t had a video made before. How does it work?

Consultation, concept, script, shoot, edit and deliver. It really is that easy. With over 15 years in the business we know what we’re doing and we want to make it as stress free and painless as possible. Use our expertise to get what you want from your video production. After a consultation process your concept is finalised and we get on with the business of capturing the footage.

 

We shoot your video, on location or in your offices. The footage is then bought into our edit computers for the edit.  The edit includes music, graphics and voice over if required. The feedback process allows you to view your video; provide comments, check facts and make changes. Once the video is signed off we can upload to a file or video sharing platform of your choice.

 

How do I know I'll get what I want?

That’s where consultation comes in. We will spend some time getting to know you, your company and your audience. What are the outcomes you want from the video, what are your goals? Do you want to inform your audience about a brand-new product or get across key messaging? We will take all that into account and. from there we will create a concept which we will present to you and any key team members. Only once you are happy with the concept will be proceed to the scripting and shooting stage. 


 

How much will all this cost me?

 

It honestly depends on what you want. We work on a wide range of budgets and pride ourselves on always delivering high quality work. Our budgets range from anything from $4000 - $10,000 but extend beyond that depending on the size and complexity of the project. We are also happy to talk about multiple videos from one shoot to maximise time spent. For example, we could make you a 3-minute product video, a quick 30” Instagram teaser and a beautifully curated landing page video from the same shoot.

We calculate a budget specific to every project with line by line itemisation so you know exactly where the money is going.


 

How long will all this take?

That all depends on the scale and complexity of the process. However, we pride ourselves on our ability to provide high quality work on a fast turnaround so we can produce a video in as little as a day or two if required. The sooner we know the time scale of your project the quicker we can optimise delivery. 


 

Will I get to change things if I don’t like them? 

Absolutely. All our budgets have built into them two rounds of changes once the video is at the feedback stage. After that, additional fees may be incurred depending on the size and complexity of the modifications but all that will be discussed with you at the time so there will be no nasty surprises.

 

How will I make sure it gets out to the right places?

That’s what we’re here for. We can assist in uploading your video to wherever you need it to be in the correct format required. Videos can be embedded into your own website or hosted on YouTube or Vimeo. We also work with a number of pay per view and live streaming companies and can provide you with advice about where your product might best fit.